If you're not 100% satisfied, you can return your undamaged product within 30 days for a full refund, no questions asked. For non-defective returns, the buyer is responsible for return shipping costs. Once your item arrives at our warehouse and passes inspection, we'll promptly process your product refund.
All new DREO products are protected by our reliable warranty, with coverage against material defects and workmanship for 12 months from the date of purchase (refurbished or second-hand products are not covered).
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Please check if the display indicator is on, ensure that the voltage and frequency are the same as required in the user manual (US: 120V 60Hz), or test with another socket. Please make sure the power button on the control panel is abnormal by turning it on via the remote control. Check if it can be turned on through the Dreo app.
Why is there no air coming out?
Please re-plug the power adapter. Then press the power button/remote control. We recommend you check the air inlet/outlet and see if there are any obstacles and abnormal deformations.
Why is the temperature not shown on the panel?
The ambient temperature will only be displayed on the APP.
How to connect the tower fan with the APP?
Launch Dreo and sign in or create an account by following in-app instructions. (Verify your email address to continue) Once you log in, tap ADD Device on the app. (Make sure to enable Bluetooth on your mobile device and plug in the Dreo appliance). Select the Dreo appliance you want to link. Hold the Tower Fan Oscillation button for 5 seconds to start network settings and device pairing. The WiFi icon will keep flashing when pairing. Select your WiFi, enter your password, and tap Next to connect to the network. The WiFi icon will keep flashing when pairing. You are now ready to control the appliance on your app. Start by giving your Tower Fan a new name! Hold the oscillation button again for 5 seconds to restart the network setup.
Why is the tower fan unable to connect with WiFi?
Please check that your WiFi is stable. Please disconnect the WiFi with your tower fan to restart the network setup.
Why is the tower fan not powerful?
Please switch the fan speed to a higher one. Then switch to normal mode. We recommend you clean the inlet grills and test the tower fan again.
How can I mute the prompt sound?
After power on, choose the normal mode, press and hold the mode button for 3-5 seconds. Should mute the prompt sound.
How does sleep mode work?
Usually, fan speed decreases every 30 minutes. Speed decreases by two levels at most and will remain constant if at level 1. The sound of the prompt will automatically turn off.
Why are the buttons on the control panel not working?
Please test with the remote control. If you can, please take a short video and send it to support@dreo.com as soon as possible.
Why does the remote not work?
Please test by controlling the tower fan via the control panel. Then replace the battery in the remote as instructed in the User Manual. Note: Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.
Why is the base flimsy/wobbly?
Check whether the floor is flat. Check whether the base of the tower fan is well placed. Foreign objects may affect stability.
Why does the tower fan shut off randomly?
Please make sure if it is due to that the timer is on. If you can, please take a short video and send it to support@dreo.com as soon as possible.
The screen is too bright. Can I turn it off?
You can turn the screen off by switching the style to sleep mode. It will automatically turn off within 5 seconds.
Why is the OSC not working?
Please check if there is an OSC icon on the lower right corner of the screen to make sure the OSC function is on. Then check if the fan body is stuck or entangled by the cable.
Specifications
Power Supply: 120V, 60Hz
Power Source: AC
Rated Power: 42W
Dimensions: 11.81 x 11.81 x 36.22 in / 30 x 30 x 92 cm
Weight: 9 lb / 4 kg
What's in the box
1x Dreo Nomad One Tower Fan
1x Front Base Half
1x Rear Base Half
1x Remote Control
1x CR2025 Lithium Battery
Customer Reviews
4.8/ 5.0
This product is rated 4.8 of 5.0 stars. It has received 631 reviews.
Customer Reviews
Overall rating: 4.8 / 5 from 631 reviews.
This is our 2nd Nomad and, obviously, we are very satisfied with our purchases and highly recommend them. We also own a Dreo humidifier and are impressed with the quality of that product as well.
This fan is so powerful and quiet, box 2 birds with one stone for a person like me who prefers that. It’s a very good product and I would recommend it to everyone in the Market for looking for a new fan. It is worth every dollar.
This replaced a old Wal-mart one that i hated. i love the others i have so i replaced it and love this one. i use it to move air down a long hall way and it is perfect. These are the only fans i wil lbuy now.
Very satisfied with the purchase of this Dreo unit. The fan works as well as advertised. Placing it next to room vent increases the cooling effect of our AC system. Oscillation increases cooling reach in our large bedroom space.
The price was the best. The quality of it was very nice and the air it produced was great. I researched this tower fan before I purchased it and it was rated one of the best. Happy with this purchase!
I already had a basic Nomad that I love, but I wanted one that I could schedule so my house would be cooler when I get home and save energy when I'm gone. I absolutely love that it keeps my first floor cool without AC in Philadelphia.
Perfect!!
So quiet, and confines the breeze on my side of the bed, keeping me so cool during the summer nights while my husband does not have to have a breeze while sleeping, which he would prefer
Very easy to assemble, the base snaps together and the fan tower rotates into place. Very easy to operate especially with the remote which is included. Super quiet, with an option to circulate (fan rotates) the air or can stay in one spot. I purchased directly from Dreo and the free shipping option was quick, in 3-4 days. Perhaps that's a plus ordering direct instead of the other online retailers. So many brands of fans to choose from, glad I chose Dreo.
The best fan I have ever owned. My room is the hottest one in my apartment, and my old fan wasn't getting the job done. I have slept better since getting this one and it cools my room down perfectly!
This fan arrived yesterday. I normally wait to write reviews until at least a few months have passed. This fan is by far the best fan I’ve ever purchased for the price. Sturdy, well-built, and powerful. From almost 15’ away and not having it on the highest setting, the breeze can still be felt. It is not loud, and it does not have some annoying droning noise.
I am purchasing a second fan for my bedroom.
After several weeks of use, I am quite satisfied with this fan. It is quiet even at medium speeds, moves a lot of air, and doesn't take up too much space. The oscillation helps distribute the air throughout the room, and the remote control is very handy. The app works well, though it isn't strictly essential. As for an area for improvement, there is a bit more noise at the highest speed, but it remains acceptable. Overall, it offers good value for money, and I would buy it again.